Privacy Policy
Last Updated: January 22, 2026
Mimi’s Party Palace LLC (“we,” “us,” “our,” or “the Company”) is committed to protecting the privacy of its customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website mimispartypalace.com, communicate with us, or use our rental and event services.
By providing us with your personal information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of personal information to provide you with our services, including:
- Personal Contact Information: Such as your first name, last name, phone number, and email address.
- Event Information: Such as the date of your event, the venue name, and the event address.
- Payment Information: We collect the information necessary to process your payments and authorize charges for potential damages. This may include:
- Credit or debit card numbers.
- Information for payments via third-party services like Zelle, Apple Pay, PayPal, or Venmo.
- Banking information for checks or cash payments (as agreed upon).
- “Card on File” Information: We require credit card information to be kept securely on file for all rentals. This is used to cover charges related to damages, losses, or violations of the rental terms, as described in our Security Policy
- Communications: We keep a record of the communications we have with you, whether through our website contact form, email, phone, or text messages.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: To process your rental orders, confirm reservations, coordinate deliveries and pick-ups, and manage your event.
- Payment Processing: To process payment for your rentals and manage any necessary charges for damages or incidental fees.
- Customer Communication: To respond to your inquiries, send you order confirmations, provide pick-up/delivery instructions, and communicate with you about any issues or updates related to your order.
- Policy Enforcement: To enforce our Rental Agreement and Security & Card on File Policy, including assessing and charging fees for damages, lost items, or non-compliance with terms.
- Service Improvement: To understand how our customers use our services and to improve our offerings and customer experience.
3. How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Payment Processors: We share your payment information with our third-party payment processors (such as credit card companies, PayPal, Zelle, etc.) for the sole purpose of securely processing your transactions.
- Payment Storage Services: To facilitate our mandatory “Card on File” requirement, your information is securely stored via a third-party service provider that complies with industry payment security standards (PCI-DSS).
- Legal Obligations: We may disclose your information if we believe in good faith that it is necessary to comply with a legal obligation, to protect and defend our rights or property, to prevent fraud, or to protect the personal safety of our users or the public.
4. Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. This includes using secure payment service providers and secure storage practices for sensitive information, such as your stored credit card data.
However, no electronic transmission or storage system is 100% secure. We cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technology
Our website may use “cookies” (small text files saved on your browser) and similar technologies to help the site function efficiently, to analyze site traffic, and to improve your user experience. You can set your browser to refuse cookies, but this may affect the functionality of some parts of our website.
6. Your Privacy Rights
You have certain rights regarding your personal information. Depending on your jurisdiction, these may include the right to:
- Access the personal information we hold about you.
- Request that we correct any inaccurate information.
- Request that we delete your personal information (subject to our operational needs and legal obligations).
To exercise these rights, please contact us using the information below.
7. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mimi’s Party Palace LLC
Email: MimisPartyPalace@gmail.com
Phone/Text: +1 (512) 797 6873