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Simplifying Your Event Planning Journey
At Mimi’s Party Palace, we understand that planning an event can be overwhelming. That’s why we’ve streamlined the process to make it easy, enjoyable, and stress-free. From your initial consultation to the final cleanup, our dedicated team is here to ensure every detail is perfect. Here’s how we make your event planning seamless and unforgettable.
How
TO BOOK YOUR RENTALS
Step 1
Book Online
- Select your items, add quantities, and complete your booking.
- When booking, select your event date as the start date and the next day as the end date (covers your return window).
Step 2
Confirmation & Deposit
- You’ll receive a confirmation email. A refundable damage security deposit is required — due 4 business days before your rental and returned within 4 business days after your event, once items are checked in.
Step 3
Step 3: Pickup & Returns (Self-Service)
- Pickup: Rental day between 9:30 AM – 12:00 PM
- Return: By 9:30 AM the next day
- Early Pickup (night before, 5:30–7:30 PM): starting +$65 (with approval) All rentals are charged per day, not by 24 hours.
If the standard 9:30 AM return time doesn’t work for you, we have Add-Ons available to provide more flexibility. Please review our options below:
Client Pickup Add-Ons (Optional)
Requires prior approval.
option
- Evening Before Pickup
time window
- 5:30 – 7:30 PM
time window
- Starts at $65
Return-Time Add-Ons (By Approval Only)
All client pickup returns are due by 9:30 AM the next day. If you need a later return time, please request approval in advance.
return window
- 9:30 – 10:30 AM
- 11–16 M10:30 – 11:30
- 11:30 AM – 12:30 PM
- 12:30 – 1:30 PM
add-on fee
- $25
- $35
- $45
- $55 – $85 (based on order size)
Important Notice: All late-return add-ons must be approved by MPP in advance. If a client fails to communicate or misses the approved return window, a minimum $65 fee will be deducted from their damage security deposit or card on file.
delivery
Need Delivery and Pickup Service?
It’s simple:
- Step 1: Email us your event address along with a screenshot of your cart or a list of rentals you’d like.
- Step 2: We’ll send you delivery & pickup quote options you can choose from.
- Step 3: Reply with the option you prefer — or let us know if you’d rather pick up and return your rentals.
- Step 4: If you select delivery, we’ll send you one invoice that includes your rentals and the delivery option you chose.
- Step 5: Reserve with a 50% deposit (balance due 15 days before your event).
Fees
Delivery & Pickup (Small Orders)
Starting Rates for Small Orders
Small orders = up to 30 chairs, tables for up to 30 guests, and a few small items.
Farm tables are not considered small orders and will be quoted separately.
These are starting rates. Final costs may vary based on order size, distance, or special requests.
To confirm your delivery/pickup fee, simply follow the steps under “Need Delivery.”
To ensure accurate pricing, we use the highest mileage route shown, since in most cases our team must travel with trailers, tools, and equipment that require specific routes.
Delivery fees listed here are for Basic Delivery — this means we unload items where our truck/trailer can safely park. If you need us to carry items beyond that point and place them at your setup area, please inquire about additional service options.
Fee Table — Small Orders
Mileage
Range
- 1–10 Miles
- 11–16 Miles
- 17–21 Miles
- 22–26 Miles
- 27–36 Miles
- 37–46 Miles
- 47–56 Miles
- 57–66 Miles
Delivery & Pickup
- $90.00
- $110.00
- $125.00
- $160.00
- $200.00
- $240.00
- $310.00
- $320.00
Delivery
Only
- $45.00
- $55.00
- $62.50
- $80.00
- $100.00
- $120.00
- $155.00
- $160.00
Pickup
Only
- $45.00
- $55.00
- $62.50
- $80.00
- $100.00
- $120.00
- $155.00
- $160.00
DELIVERY & PICKUP SERVICE UPGRADES (Add-On Fees)
To customize your order, choose an upgrade below. All fees are in addition to the base Delivery and Pickup service fee.
Day-Of Delivery Options
Standard Delivery Window: Rental day between 10:30 AM – 1:30 PM.
- King’s First Arrival (7:30 – 8:30 AM): + $80
- Queen’s Morning Window (8:30 – 9:30 AM): + $60
- Knight’s Standard Slot (9:30 – 10:30 AM): + $40 (Please inquire if you need a custom delivery window not listed above.)
Night-Prior Delivery Upgrades
Requires Prior Approval.
- Early Evening (Day Before Rental, 4:30 – 6:30 PM): Starts at $99
- Night-Prior (6:30 – 8:30 PM): Starts at $75
Same-Night & Next-Day Pickup Upgrades
These are premium fees for pickups required outside of our standard operational hours. Standard Pickup: Mon or Tue, 10:30 AM – 7:30 PM (unless otherwise arranged)
- 8:00 – 9:00 PM: + $100
- 9:00 – 10:00 PM: + $125
- 10:00 – 11:00 PM: + $150
- 11:00 PM – 12:00 AM: + $175
- 12:00 – 1:00 AM: + $250
- Guaranteed Next-Day Pickup: Starts at $75 (Pricing for Guaranteed Next-Day Pickup may vary by distance or specific time request.)
PREP-FOR-PICKUP REQUIREMENTS
(Client Responsibility)
To avoid additional fees starting at $65, please ensure:
- All rental items must be ready for pickup.
- Items must be stacked and placed in the same, easily accessible spot where they were delivered.
If items are not ready or are left scattered, an additional fee will apply. This charge will be deducted from your damage security deposit or the card we have on file.
Important Notes
- Payment: Confirms your reservation and secures delivery/pickup times. Cash or check payments are accepted if received at least two weeks before your rental date.
- Scheduling: If payment is not made by the next day, quoted times may change.
- Office Hours: If delivery is not scheduled during office hours, you will need to pick up your items. No refunds will be given on your rental order if delivery isn’t secured in time.
- Cash or check payments are accepted if received at least two weeks before your rental date.
holiday
Delivery & Pickup Policy (Holidays)
We know celebrations don’t pause for holidays! To make sure your rentals and services are available when you need them most, Mimi’s Party Palace offers delivery and pickup on select holidays. Because these dates require additional staffing and special scheduling, a Holiday Service Fee will apply:
- Standard Holidays (Veterans Day, Memorial Day, Labor Day, MLK Day, Juneteenth): $60
- Special Holidays (July 4th, Easter, Halloween): $100
- Premium Holidays (Thanksgiving, Christmas Eve/Day, New Year’s Eve/Day): $150–$200
- Cash or check payments are accepted if received at least two weeks before your rental date.
This fee is added to your delivery & pickup option and ensures we can provide the same reliable service on your holiday event date.
Let’s Plan Your Dream Event
Ready to make your next event unforgettable?
We’ll work closely with you to ensure your event is nothing short of spectacular.
